Improving Training Processes Through Simplification and Focus
Client or Partner:
Government-owned maritime group managing national fleet operations including deep-sea, port, and service vessels
Service Offering:
Other
Challenge:
Training responsibilities were shared across multiple actors, creating confusion, overlap, and reduced engagement from crew.
What we did:
▪️ Reviewed the current training lifecycle across all responsible units
▪️ Identified opportunities to consolidate tasks with manning agencies
▪️ Recommended clear touchpoints for Marine Personnel Department to own pre- and post-training engagement
▪️ Developed model for aligning motivation, follow-up, and content ownership
Impact / Outcomes:
✅ Simplified training execution model
✅ Improved engagement from seafarers
✅ Clearer ownership of value-adding training components
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