Developing Project & Process Leadership Capabilities in a Regional Shipping Company

Client or Partner:

A regional shipping company operating cargo and logistics services in Scandinavia and the North Atlantic

Service Offering:

Shipping Academy · Leadership Development · Process Excellence · Change Management

Challenge:

The client sought to strengthen its leadership and change capabilities by enabling middle managers and future leaders to lead projects and drive process improvement across both fleet and shore-based operations and commercial organization. There was a clear ambition to move from reactive firefighting to structured project and process leadership.

What we did:

▪️ Customized a five-day training format to fit the client’s operating model, internal terminology and working hours to keep the business running
▪️ Trained 15 colleagues across operations and commercial departments
▪️ Built skills in Lean, project execution, change management, and structured facilitation
▪️ Anchored learnings in the client’s actual improvement cases and process frameworks
▪️ Delivered coaching and follow-up sessions to support application in daily work

Impact / Outcomes:

✅ Process mindset and tools embedded among 20+ leaders
✅ Increased cross-functional collaboration and develope a shared language
✅ First wave of internal improvement initiatives successfully launched
✅ Course now integrated into the internal leadership development curriculum